Privacy Policy
Last updated: 18th April 2025
Citizenship360 (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
By accessing our website or submitting your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal information:
- Contact Information: Name, email address, phone number, country of residence, and other contact details submitted through forms.
- Client Information: Information necessary to assess your eligibility for citizenship or residency programmes (e.g., family details, financial information, passport details).
- Website Usage Data: IP addresses, browser type, device information, and pages visited on our site, collected via cookies or analytics tools.
- Marketing Preferences: Information about your preferences for receiving updates, newsletters, or promotional materials.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to your enquiries or provide requested services.
- To assess your eligibility for investment migration programmes.
- To manage our relationship with you, including customer service and support.
- To comply with legal or regulatory obligations.
- To improve our website and optimise the user experience.
- To send relevant marketing communications (only where consent has been given or is legally permitted).
3. Disclosure of Information
We do not sell, trade, or rent your personal data. However, we may share your information with:
- Trusted service providers who assist in delivering our services (e.g., legal advisors, tax consultants, government-authorised agents).
- Government authorities or regulatory bodies where legally required for immigration applications.
- Technology providers (e.g., cloud hosting, email delivery, CRM tools) under secure and confidential arrangements.
- Any other third parties with your explicit consent.
All third-party partners are required to uphold data protection standards aligned with this Privacy Policy.
4. International Data Transfers
As we operate globally, your personal data may be transferred to and processed in countries outside your own, including jurisdictions that may not have equivalent data protection laws. In such cases, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no system can be completely secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or update your personal data.
- Withdraw consent at any time (where consent is the basis of processing).
- Request erasure of your personal data (subject to legal obligations).
- Object to or restrict certain types of processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at [email protected].
7. Cookies & Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. These help us improve website functionality, performance, and user experience.
You can adjust your cookie preferences or disable cookies via your browser settings. For more details, please refer to our [Cookie Policy].
8. Marketing Communications
If you opt in to receive marketing emails from us, you may unsubscribe at any time by clicking the link in our emails or by contacting us directly.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting, or reporting obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact:
Citizenship360
Email: [email protected]
Website: www.citizenship-360.com